Subscription & Membership Terms

1. Overview

Grimm’s Apothecary LLC offers the following subscription and membership arrangements:

• Patreon Membership: Recurring monthly membership managed and billed by Patreon, granting access to tier-gated research content on our website and Patreon page.
• Health Coaching Packages: Pre-paid multi-session consultation packages.
• Free Newsletter: No fee, no billing cycle. Opt-out available at any time.

These Terms supplement our Terms of Service and Privacy Policy. In the event of conflict, these Subscription Terms govern subscription-related matters.

2. Patreon Membership

2.1 Billing and Payment

Patreon memberships are billed, processed, and managed entirely by Patreon, Inc. We do not handle your payment information for Patreon memberships. By becoming a patron, you agree to Patreon’s Terms of Use and authorise Patreon to charge your chosen payment method on a recurring monthly basis at the rate of your selected tier.

Billing occurs on or around the date you become a patron each month. Patreon handles all billing inquiries, payment failures, and billing disputes directly. Contact Patreon support at support.patreon.com for billing questions.

2.2 Automatic Renewal Disclosure

2.3 Content Access via Our Website

In addition to content hosted on Patreon, qualifying patrons may access research articles on our website (and subdomains) by authenticating via “Sign in with Patreon.” Access is verified in real time against the Patreon API. Content access on our site is conditional on:

• Maintaining an active patron status at the required tier.
• Your pledge not being in a declined or paused state.
• Having authorised our site to access your Patreon membership data via OAuth.

2.4 Tier Benefits

Specific tier benefits — including which content tiers unlock access to which articles — are described on our Patreon page at patreon.com/grimmsapothecary. We reserve the right to adjust tier benefits with reasonable notice. Changes that reduce the value of existing tiers will be announced at least 30 days in advance on our Patreon page.

2.5 Drip Content

Some content on our website may be locked until a patron has been an active member for a specified number of days (“drip content”). The unlock schedule, if applicable, is stated on the relevant content page. Drip timers are calculated from your pledge start date as reported by the Patreon API.

2.6 Cancellation

Cancel your Patreon membership at any time via your Patreon account. Upon cancellation, you retain access to patron-only content through the end of your current billing period. After that period ends, access to our website’s member-only content portal will be revoked.

We do not issue refunds for unused portions of a Patreon billing period, as billing is managed by Patreon. Contact Patreon support for billing dispute resolution.

3. Health Coaching Packages

3.1 Package Purchase

Multi-session coaching packages are pre-paid at the time of purchase via our website. Package prices, session counts, and validity periods are stated at the time of purchase and in your purchase confirmation email.

3.2 Session Scheduling

Sessions must be scheduled within the validity period of the package (typically 6 months from purchase date unless otherwise stated). Sessions not used within the validity period expire without refund, unless we agree to an extension in writing.

3.3 Cancellation and Rescheduling

• 48+ hours notice: Full credit returned to package (session not consumed).
• Less than 48 hours notice: Session is consumed from the package without credit or refund.
• No-show: Session is consumed from the package without credit or refund.

3.4 Package Refunds

If you wish to cancel an unused coaching package, we will refund unused sessions on a pro-rata basis at the single-session rate (which may differ from the discounted package rate), less any administrative fee of 5 per refund transaction. No refund is available for packages where more than 80% of sessions have been used.

3.5 Non-Transferable

Coaching packages are personal to the purchasing client and may not be transferred, gifted, or shared with another individual without our prior written consent.

4. Free Newsletter

Our newsletter is provided free of charge. There is no billing, no trial period, and no commitment. You may unsubscribe at any time using the unsubscribe link in any email we send, or by emailing contact@grimmsapothecary.net.

By subscribing, you consent to receive periodic emails containing health education content, product announcements, and promotional offers from Grimm’s Apothecary LLC. We comply with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.) and will include a valid physical address and clear unsubscribe mechanism in every commercial email.

5. Pricing Changes

We reserve the right to change the pricing of our coaching packages at any time. Price changes will not affect packages already purchased. For Patreon tier pricing changes, we will provide at least 30 days’ notice on our Patreon page before any tier price increase takes effect.

6. Termination of Access

We reserve the right to suspend or terminate your access to member-only content or coaching services if you:

• Violate our Terms of Service.
• Engage in abusive, harassing, or threatening behaviour toward us or other community members.
• Attempt to share, redistribute, or commercially exploit our proprietary content without authorisation.
• Provide false information about your health status or identity that materially affects service delivery.

In cases of termination for cause, no refund of pre-paid amounts is owed. In cases of termination for other reasons (e.g., our decision to discontinue a service), we will provide pro-rata refunds of pre-paid amounts.

7. Content Availability

We strive to maintain continuous availability of our website and content portal, but do not guarantee uninterrupted access. Scheduled maintenance, Patreon API outages, hosting issues, or other circumstances may temporarily affect access. We are not liable for temporary unavailability of content or the member portal.

We reserve the right to remove, modify, or archive content from the research archive at any time. Where possible, significant content removals will be announced in advance.

8. Contact